HCI International 2015
Los Angeles, CA, USA
2-7 August 2015

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HCI in Business


Conference Final Program
(Last Updated: 4 August, 2015)


Wednesday, 5 August 2015
08:00 – 10:00

S019: User Experience, Social Media, and Enterprise Systems
Chair(s): Honglei Li, Northumbria University, United Kingdom
Room: SAN BERNARDINO

  • Enhancing User Experience of Enterprise Systems for Improved Employee Productivity: A Frist Stage of Case Study
    Honglei Li, Northumbria University, United Kingdom.
  • Developing a Context Model of Process Variants for Business Process Integration
    Jorge Giraldo, Universidad Nacional de Colombia - Sede Medellín, Colombia; Demetrio Ovalle, Universidad Nacional de Colombia, Colombia; Flavia Santoro, Universidade Federal do Estado de Rio de Janeiro, Brazil.
  • Designing Enterprise System Information Architecture Using Task Data
    Dawei Huang, Microsoft Corporation, United States.
  • Reimagining Project Management Applications via Gamification
    Charles Butler, Westerdals - Oslo School of Arts, Communication and Technology, United States.
  • Element Prioritization for Online Service Identity Management
    Hoon Sik Yoo, Yonsei University, Korea; Young Hwan Pan, Kookmin University, Korea; Ping Shui, Communication University of China, P.R. China; Da Young Ju, Yonsei University, Korea.

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S020: HCI Research in Business - I
Chair(s): Fiona Fui-Hoon Nah, Missouri University of Science and Technology, United States
Room: SAN PEDRO

  • Social Media in Health Care
    Brenda Eschenbrenner, University of Nebraska at Kearney, United States; Fiona Fui-Hoon Nah, Missouri University of Science and Technology, United States.
  • To Believe or Not to Believe a Call to Action: An Empirical Investigation of Source Credibility
    Craig Claybaugh, Missouri University of Science and Technology, United States.
  • Enhancing the Explanatory Power of Intelligent User Interfaces with Diagrams
    Robbie Nakatsu, Loyola Marymount University, United States.
  • Neuroscience analysis of business information modeling constructs
    Keng Siau, Missouri University of Science & Technology, United States.
  • A Study of the Uses of Instant Messaging in the Government Offices – a Case of the Macau Government Offices
    Rachael K.F. Ip, Akina K.W. Ho, Macau University of Science and Technology, Macau.
  • Engaging Online Review Writing Experience: Effect of Motivational Affordance on Review Quality
    Xiaofang Cai, Patrick Chau, The University of Hong Kong, Hong Kong.

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10:30 – 12:30

S042: HCI Research in Business - II
Chair(s): Chuan-Hoo Tan, City University of Hong Kong, Hong Kong
Room: SAN PEDRO

  • Privacy by Design: Examining Two Key Aspects of Social Applications
    Ben Choi, Joseph Tam, University of New South Wales, Australia.
  • An Architecture-Oriented Design Method for Human-Computer Interaction Systems
    Yu-Chen Yang, Yi-Ling Lin, William S. Chao, National Sun Yat-sen University, Taiwan.
  • The Design of IdeaWorks: Applying Social Learning Networks to Support Tertiary Education
    Lele Kang, City University of Hong Kong, Hong Kong; Shaokun Fan, West Texas A&M University, United States; J. Leon Zhao, City University of Hong Kong, Hong Kong.
  • Productpedia – A Collaborative Electronic Product Catalog for Ecommerce 3.0
    Wee-Kek Tan, Hock Hai Teo, National University of Singapore, Singapore.
  • A Literature Review for Open Source Software Studies
    Qiqi Jiang, Jianjun Qin, Tongji University, P.R. China; Lele Kang, City University of Hong Kong, Hong Kong.
  • The Value of Expert vs User Generated Information in Online Health Communities
    Jie Mein Goh, Simon Fraser University, Canada; Elena Yndurain, Microsoft Corporation, United States.
  • An Exploratory Study of Website Localization Strategies: The Effect of Exogenous Factors
    Tailai Wu, Huazhong University of Science and Technology, City University of Hong Kong, Hong Kong; Chih-Hung Peng, Yani Shi, Choon Ling Sia, City University of Hong Kong, Hong Kong.

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S043: Strategic Social Media and Usability
Chair(s): Constantinos K. Coursaris, Wietske Van Osch, Sarah J. Swierenga, Michigan State University, United States
Room: SAN BERNARDINO

  • Are Spectacles the Female Equivalent of Beards for Men? How Wearing Spectacles in a LinkedIn Profile Picture Influences Impressions of Perceived Credibility and Job Interview Likelihood
    Sarah Van der Land, Erasmus University Rotterdam, Netherlands; Lotte Willemsen, University of Amsterdam, Netherlands; Suzanne Unkel, Google, Ireland.
  • The Impact of Usability on Patient Safety in Long-Term Care
    Fuad Abujarad, Yale University, United States; Sarah Swierenga, Michigan State University, United States; Toni Dennis, State of Michigan, United States; Lori Post, Yale University, United States.
  • Leveraging Social Media for the Fishing Industry: An Exploratory Study
    Azrin Shah Ismail, Haliyana Khalid, Putra Business School, Malaysia.
  • Kindle: How Gamification can Motivate Jobseekers
    Bart Van der Kruys, Vassilis Javed Khan, NHTV Breda University of Applied Sciences, Netherlands.
  • Are Social Media and Smartphones Enhancing Leader-Member Exchanges (LMX)?: Evaluating Moderation vs. Mediation Hypotheses
    Seung Chan Jeong, Jang Hyun Kim, Sungkyunkwan University (SKKU), Korea.

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13:30 – 15:30

S066: HCI Research in Business - III
Chair(s): Fiona Fui-Hoon Nah, Missouri University of Science and Technology, United States
Room: SAN PEDRO

  • The Effect of Structural Holes on Social Capital and Individual Performance within Social Media Networks
    Yuan Long, Colorado State University at Pueblo, United States; Roberto Mejias, Colorado State University Pueblo, United States.
  • The Mediating Role of Perceived Security: an Empirical Study of Mobile Wallet Adoption in USA
    Norman Shaw, Ryerson University, Canada.
  • Exergames for Older Adults: Towards Sustainable and Transferrable Health Benefits
    Young Anna Argyris, Taiwoo Park, Michigan State University, United States.
  • Vision 2020: The Future of Software Quality Management & Impacts on Global User Acceptance
    Robin Suzanne Poston, University of Memphis, United States; Ashley Calvert, FedEx Express, United States.
  • Effects of the Use of Points, Leaderboards and Badges on In-game Purchases of Virtual Goods
    Fiona Fui-Hoon Nah, Lakshmi Sushma Daggubati, Amith Tarigonda, Missouri University of Science and Technology, United States; Raghu Vinay Nuvvula, Missouri University of Science and Technology, Rolla., United States; Ofir Turel, California State University, Fullerton, United States.
  • Identifying Appraisal Expressions of Online Reviews in Chinese
    Pei Yin, University of Shanghai for Science and Technology, P.R. China; Hongwei Wang, Wei Wang, Tongji University, P.R. China.
  • Early-stage Software Start-up Survival: the Effects of Managerial Actions on Firm Performance
    Yunfei Shi, UQ Business School, Australia; Dongming Xu, The University of Queensland, Australia; Iris Vessey, UQ Business School, Australia.

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Thursday, 6 August 2015
08:00 – 10:00

S109: HCI in Digital Social and Business Environments
Chair(s): Roderick L. Lee, Penn State University at Harrisburg, United States ; Andreas Auinger, Upper Austria - University of Applied Sciences, Austria
Room: SAN PEDRO

  • An Interactive Assessment Instrument to Improve the Process for Mobile Service Application Innovation
    Karen Carey, Dublin City University, Ireland; Markus Helfert, Dublin City University, Austria.
  • Social Media Analytics with Facebook - The Case of Higher Education Institutions
    Claudia Brauer, Management Center Innsbruck, Austria; Edward W.N. Bernroider, Vienna University of Economics and Business, Austria.
  • An Empirical Study of User Decision Making Behavior in E-commerce
    Dongning Yan, Politecnico di Milano, Italy; Li Chen, Hong Kong Baptist University, P.R. China.
  • Dishonest Behaviour at Self-service Checkouts
    Susan Creighton, Abertay University, United Kingdom; Graham Johnson, National Cash Register (NCR), United Kingdom; Paul Robertson, Jan Law, Andrea Szymkowiak, Abertay University, United Kingdom.
  • Why Innovations of Capital Market IT Systems Fail to Diffuse into the General Public?
    Sapumal Ahangama, Danny Chiang Choon Poo, National University of Singapore, Singapore.

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S110: Human-Computer Interface and its Applications in Analytics
Chair(s): Hanmin Jung, Korea Institute of Science & Technology Information (KISTI), Korea ; Myunggwon Hwang, Korea Institute of Science and Technology Information, Korea
Room: SAN BERNARDINO

  • Low Ambiguity First Algorithm: A New Approach to Knowledge-based Word Sense Disambiguation
    Dongjin Choi, Chosun University, Korea; Myunggwon Hwang, Korea Institute of Science and Technology Information, Korea; Byeongkyu Ko, Sicheon You, Pankoo Kim, Chosun University, Korea.
  • Design on the BPEL Engine Generator for adding New Functions
    Donggyu Kwak, Jongsun Choi, Jeayoung Choi, Soongsil University, Korea; Hoon Ko, J.E. Purkinje University, Czech Republic.
  • Design of Marketing Scenario Planning Based on Business Big Data Analysis
    Seungkyun Hong, Sungho Shin, Young-Min Kim, Choong-Nyoung Seon, Korea Institute of Science and Technology Information, Korea; Jung ho Um, Sa-kwang Song, KISTI, Korea.
  • A data visualization system for considering relationships among scientific entities
    Jangwon Gim, Yunji Jang, KISTI, Korea; Yeonghun Chae, Korea University, Korea; Hanmin Jung, Korea Institute of Science & Technology Information (KISTI), Korea; Do-Heon Jeong, KISTI, Korea.
  • Applying the Rules of Image Construction to Graphical Representation of Infection Prevention Contextual Data in a Communicable Format
    Valeriya Ketttelhut, Trevor Van Schooneveld, James McClay, University of Nebraska Medical Center, United States; Ann Fruhling, University of Nebraska at Omaha, United States.

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10:30 – 12:30

S133: PANEL: Creating Greater Synergy between HCI Academia and Practice
Chair(s): Fiona Fui-Hoon Nah, Missouri University of Science and Technology, United States
Room: SAN GABRIEL B

  • Presentation 1 (practitioner’s perspective)
    Anna Wichansky, ORACLE Corporation, United States.
  • Presentation 2 (academician’s perspective)
    Gavriel Salvendy, Purdue University, USA and Tsinghua University, P.R. China, United States.
  • Presentation 3 (practitioner’s perspective)
    James Lewis, IBM, United States.
  • Presentation 4 (academician’s perspective)
    Hong Sheng, Missouri University of Science and Technology, United States.
  • Presentation 5 (practitioner’s perspective)
    John Pruitt, Dell, United States.
  • Presentation 6 (academician’s perspective)
    Dennis Galletta, University of Pittsburgh, United States.
  • Presentation 7 (practitioner’s perspective)
    Melinda Knight, Microsoft, United States.
  • Creating Greater Synergy between HCI Academia and Practice
    Fiona Fui-Hoon Nah, Missouri University of Science and Technology, United States; Dennis Galletta, University of Pittsburgh, United States; Melinda Knight, Microsoft, United States; James Lewis, IBM, United States; John Pruitt, Dell, United States; Gavriel Salvendy, Purdue University, USA and Tsinghua University, P.R. China, United States; Hong Sheng, Missouri University of Science and Technology, United States; Anna Wichansky, ORACLE Corporation, United States.

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13:30 – 15:30

S156: Optimising interactions for commercial success.
Chair(s): Sue Hessey, British Telecommunications, United Kingdom
Room: SAN PEDRO

  • Helping Customers Help Themselves – Optimising Customer Experience by Improving Search Task Flows
    Sue Hessey, British Telecommunications, United Kingdom.
  • Serving the Social Customer: How to Look Good on the Social Dance Floor
    Nicola Millard, British Telecommunications PLC., United Kingdom.
  • Infusing User Experience into the Organizational DNA of an Enterprise IT Shop
    Faith McCreary, Marla Gomez, Derrick Schloss, Intel Corporation, United States.
  • Key Factors in Developing Omnichannel Customer Experience with Finnish Retailers
    Satu Peltola, Aalto University, Finland; Harri Vainio, Palmu Evolution Oy, Finland; Marko Nieminen, Aalto University, Finland.
  • The Knowledge Gap: Providing Situation-aware Information Assistance on the Shop Floor
    Mario Aehnelt, Fraunhofer, Germany; Bodo Urban, Fraunhofer IGD, Germany.

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16:00 – 18:00

S177: Social media for business
Chair(s): Chih-Hung Peng, City University of Hong Kong, Hong Kong ; Yi-Cheng Ku, Providence University, Taiwan
Room: SAN PEDRO

  • The Influence of Individual Affective Factors on the Continuous Use of Mobile Apps
    Yi-Hsuan Yeh, Belinda Chen, Institute for Information Industry, Taiwan; Nien-Chu Wu, Industrial Technology Research Institute, Taiwan.
  • The New Way of Social Connecting for the Elderly through Smart Home Applications
    Rich Lee, National Sun Yat-Sen University, Taiwan.
  • Mining Social Media for Enhancing Personalized Document Clustering
    Chin-Sheng Yang, Pei-Chun Chang, Yuan Ze University, Taiwan.
  • Research on Virtual Item Purchase Intention in Taking Part in Mobile Device Games: Taking the Middle and Old Aged Players for Example
    Chia-Yu Kao, Department of Information Communication, Yuan Ze University., Taiwan; Chenwei Chiang, Department of Information Communication, Yuan Ze University., Taiwan.
  • Contribute Knowledge Continuously or Occasionally? Determining the Continuous Contributors in Opinion-Sharing Communities
    Yi-Cheng Ku, Providence University, Taiwan; Chih-Hung Peng, City University of Hong Kong, Hong Kong; Chih-Ping Wei, Yin-An Chen, National Taiwan University, Taiwan.

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S178: HCI in electronic, mobile and ubiquitous commerce
Chair(s): Cheng Yi, Tsinghua University, P.R. China ; Yan Li, Essec Business School, France
Room: SAN BERNARDINO

  • Digital Rights Strategies in a Virtual World Marketplace
    Yuanrong Hu, Si Fan, Qiuhong Wang, Huazhong University of Science and Technology, P.R. China.
  • A Study on Mobile Fitness Application Usage
    Ben Choi, Nathaniel Lee, University of New South Wales, Australia.
  • Usage Diversity, Task Interdependence and Group Innovation
    Yumei Luo, Yunnan University, P.R. China; Cheng Zhang, Yunjie Xu, Fudan University, P.R. China.
  • The Moderating Role of Perceived Effectiveness of Provider Recommendations on Consumers’ Satisfaction, Trust, and Online Repurchase Intention
    Hongpeng Wang, Rong Du, Shizhong Ai, Zhe Chi, Xidian University, P.R. China.
  • The Influence of Location and Social Network on Customers’ Acceptance of Mobile Marketing: Evidence from Group Buying Field Experiment
    Xi Chen, Ruibin Geng, Zhejiang University, P.R. China; Chee Wei Phang, Fudan University, P.R. China.
  • Consumers’ Purchase Intention of Online Product Customization Using Different Terminals with/without Default Template
    Jiaheng Xie, Wangsheng Zhu, Kanliang Wang, Renmin University of China, P.R. China.
  • Consumer Adoption of Social Commerce
    Nick Hajli, Newcastle University, United Kingdom; Xiaolin Lin, Washington State University, United States.

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Friday, 7 August 2015
08:00 – 10:00

S196: Mining on Big Data for Decision Support
Chair(s): I-Chin Wu, Tzu-Li Chen, Fu-Jen Catholic University, Taiwan
Room: SAN PEDRO

  • What Do Patients of Different Medical Illness Say About Their Doctors Online? An Analysis of Online Physician Reviews
    Ming-Hsin Phoebe Chiu, Chia-Lin Chang, National Taiwan Normal University, Taiwan.
  • Rule-based Medical Decision Support Portal for the Emergency Department
    I-Chin Wu, Tzu-Li Chen, Fu-Jen Catholic University, Taiwan; Yen-Yi Feng, Mackay Memorial Hospital, Taiwan; Ya-Ling Cheng, Yung-Chih Chuang, Fu-Jen Catholic University, Taiwan.
  • A Dynamic Weighted Majority Algorithm for Dynamic Data Relationships Concept Drift Detection
    Szu-Yin Lin, Chung Yuan Christian University, Taiwan; Chun-Hsian Lin, National Chiao Tung University, Taiwan.
  • Topic-Based Stance Mining for Social Media Texts
    Wei-Fan Chen, Yann-Hui Lee, Lun-Wei Ku, Academia Sinica, Taiwan.
  • A Comparison of Hybrid Neural Network Based Breast Cancer Diagnosis Systems
    Hsine-Jen Tsai, Hao-Chun Lu, Tung-Huan Wu, Fu Jen Catholic University, Taiwan; Chiang-Sheng Lee, National Taiwan University of Science and Technology, Taiwan.

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S197: HCI in pervasive, social and mobile computing
Chair(s): Chee Wei Phang, Fudan University, P.R. China ; Juliana Sutanto, ETH Zürich, Switzerland
Room: SAN BERNARDINO

  • Designing Mobile Applications for Organizational Routines
    Kenny Lienhard, Thomas Boillat, Christine Legner, University of Lausanne, Switzerland.
  • A Critical Examination of the Causes of Failed IS Implementation: A Review of the Literature on Power and Culture
    Hassan Aldarbesti, Lazaros Goutas, ETH Zurich, Switzerland; Juliana Sutanto, ETH Zürich, Switzerland.
  • Understanding the ‘Quality Motion’ of Wikipedia Articles through Semantic Convergence Analysis
    Huijing Deng, Bernadetta Tarigan, ETH Zurich, Switzerland; Mihai Grigore, ETH Zurich, Switzerland, Switzerland; Juliana Sutanto, ETH Zürich, Switzerland.
  • Cross-Cultural Research in IS: An Updated Review since 2005
    Yi Liu, Bouchaib Bahli, Hans Borgman, ESC Rennes School of Business, France.
  • The Role of Brand Loyalty and Social Media in e-Commerce Interfaces: Survey Results and Implications for User Interfaces
    Dimitrios Rigas, Hammad Akhtar Hussain, University of West London, United Kingdom.
    (Presentation Canceled)

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13:30 – 15:30

S235: Industrial Applications of HCI: HCI in the "Real World"
Chair(s): Richard H. Hall, Missouri University of Science and Technology, United States
Room: LOS CERRITOS

  • Gamification and Persuasion of HP IT Service Management to Improve Performance and Engagement
    Yue Yuan, Ke Ke Qi, Shanghai Hewlett-Packard Co.,Ltd., P.R. China; Aaron Marcus, Aaron Marcus and Associates, United States.
  • Bridging the Gap Between Business Partners and End Users
    Travis Duncan, Union Pacific RR, United States.
  • Ambient and Aesthetic Intelligence for High-End Hospitality
    Daniela Plewe, Rui An Ong, National University of Singapore, Singapore; Carsten Röcker, Ostwestfalen-Lippe University of Applied Sciences / Fraunhofer, Germany.
  • UX and Usability on Smart TV: A case study on a T-commerce application
    Andrea Ingrosso, Valentina Volpi, Antonio Opromolla, Eliseo Sciarretta, Carlo Maria Medaglia, Link Campus University, Italy.

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16:00 – 18:00

S253: HCI Research: Synergies Between Industry and Academia
Chair(s): Bart Piet Knijnenburg, Hadar Ziv, University of California, Irvine, United States
Room: SAN BERNARDINO

  • Teleworkers and Their Use of an Enterprise Social Networking Platform
    Daniel Weiss, Laurie Damianos, Stan Drozdetski, The MITRE Corporation, United States.
  • HCI in Business: A Collaboration with Academia in IoT Privacy
    Richard Chow, Intel, United States; Serge Egelman, UC Berkeley, United States; Raghudeep Kannavara, Intel Corporation, United States; Hosub Lee, Suyash Misra, UC Irvine, United States; Edward Wang, University of Washington, United States.
  • The Smart Steering Wheel Cover Design: A Case Study of Industrial-Academic Collaboration in Human-Computer Interaction
    Eleonora Ibragimova, MOBGEN, Netherlands; Arnold Vermeeren, Peter Vink, Delft University of Technology, Netherlands; Nick Mueller, Leanda Verboom, MOBGEN, Netherlands.

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